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Error - Blank page

Blank page

A web page can load indefinitely. Just like the users who leave a page, our robots abandon the analysis if the page is not fully loaded after 10 seconds.

When this error occurs, it is necessary to :

  • from a browser, check that the page displays a content in a few seconds 
  • intervene in the HTML code of the page in order to reduce the resources delaying the first display
  • intervene on your application/server in order to reduce the server response time (optimization of the time it takes the application to generate the response)
  • check the configuration and proper functioning of the server and any firewall or proxy protection system
  • add an exception on your firewall/proxy for our bots. They are identified by their user-agents (they don't have fixed IPs) : 
    • "Mozilla/5.0 (Linux ; Android 6.0.1 ; Nexus 5X Build/MMB29P) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2272.96 Mobile Safari/537.36 (compatible ; Cocolyzebot/1.0; +https://cocolyze.com/bot) for mobile scanning
    • "Mozilla/5.0 (compatible; Cocolyzebot/1.0; https://cocolyze.com/bot) for computer analysis
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